Do you have an enthusiastic personality and LOVE helping people? This could be your opportunity to join the BEST team in the area!
As we continue to grow we are seeking a Dispatcher to join our call center.
What we are looking for:
Well spoken with the ability to answer multiple phone lines
Ability to use computers, tablets, and other electronic devices
Comes to work happy and ready to make a difference in somebody’s day
How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why work at Streamline?
Why we need you
Because we offer top of the line products and services, we need a top of the line Dispatcher who genuinely cares about the customer and look at this opportunity as not just a job but a career.
The big task
You will evaluate customer calls and match the right technician to every job.
Key sub tasks
• Learn the business and learn how to prioritize the most urgent customer calls.
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Record and report the service calls.
• Participate in training so that you grow and develop as a professional.
• Update customers throughout the day on the technician’s progress.
Skills and experience
If you can achieve the above and you find it fun and challenging - you have just the right amount.
What we offer
- Our top performers are among the highest paid in Raleigh.
- Medical Insurance -- we pay 100% for employee's insurance premiums for health and dental.
- New technology, including phone, tablet & access to integrated software
- 401k Plan with a company match
- Paid gym membership.
- A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Streamline Services.
Learn more about us
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Streamline Services by visiting smileteamnow.com. When you're ready, please follow the directions to apply for this position.
Equal Opportunity Employer