Customer Service Representative

Durham, NC

Why Work at Streamline?

*YOU MUST COMPLETE THE WEDGE AFTER THE APPLICATION TO BE CONSIDERED FOR THIS ROLE* 

Investing in You:

At Streamline Services, we prioritize delivering exceptional service and fostering a supportive work environment. We're expanding and seeking talented individuals to join our team and make a difference. Here's what you can expect when you're part of our team:

  •  Feel valued and appreciated for your efforts.
  •  Engage in continuous learning and development.
  •  Experience the satisfaction of customers praising your work.
  •  Earn top-tier compensation for excelling in your role.
  • Many join us seeking employment but stay for the rewarding career path, room for growth, and opportunities to showcase talents.

What You Get:

  •  Paid Time Off (PTO) for Holidays, Vacation, and Birthday
  •  100% Paid Medical and Dental Insurance for employees
  •  Vision Insurance Available
  •  Supplemental Insurance Options
  •  401k with 3% Company Match (eligible after 1 year)
  •  Paid Training, Ongoing Instruction, and Coaching
  •  Employee Appreciation Activities and Events
  •  Hourly and Financial Incentive Programs, PTO, and Insurance Benefits start after 90 days
  •  Technical Training, Career Path, & Personal Development
  •  Family-oriented Environment Fostering Camaraderie and Support

The Opportunity:

As a Customer Service Representative at Streamline Services, you'll have the opportunity to play a pivotal role in our company's success. Your primary responsibility will be to deliver exceptional service to our valued customers, ensuring they have a positive experience with our brand.

Additionally, you'll have the chance to:

  •  Make an Impact: Influence customer satisfaction and retention.
  •  Recognition and Rewards: Receive incentives for excellence.
  •  Career Growth: Advance with our promotion from within goals.
  •  Team Support: Work collaboratively in a supportive environment.
  •  Continuous Improvement: Access ongoing training for professional development.

The Responsibilities:

As a Customer Service Representative, you'll:

  •  Deliver 5-star Service
  •  Maintain a Positive Attitude and Growth Mindset
  •  Ensure Commitment to Quality
  •  Handle Calls Efficiently
  •  Communicate Effectively
  •  Manage Customer Satisfaction
  •  Collaborate with the Team
  •  Earn Performance Incentives
  •  Enjoy a Flexible Schedule
  •  Participate in Oncall Rotation
  •  Explore Hybrid Work Opportunities

Join our team and be part of a dynamic environment where dedication and skills are recognized and rewarded.

Equal Opportunity Employer